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Delivery Information

Same Day Dispatch

All orders received before 1pm are dispatched the same day. All orders before 2pm can be dispatched the same day, although depending on demand we recommend contacting us to find out if your order will be delivered the next day. 

In the run up to a bank holiday, orders may take longer to dispatch due to high demand.

Next Day Delivery

Most customers in the UK receive their order the following day after dispatch apart from those located in the Scottish Highlands or Offshore.

Delivery Service Times - UK & Europe

  • Zone 1: UK Mainland - 1 day.
  • Zone 2: UK Islands & Northern Ireland - 2 to 3 days.
  • Zone 3: Belgium, France, Germany, Luxembourg, Netherlands, Austria, Denmark & Republic of Ireland - 3 to 4 days.
  • Zone 4: Czech Republic, Slovakia, Spain & Sweden - 4 to 5 days.
  • Zone 5: Italy- 4-5 days.
  • Zone 6: Switzerland, Croatia, Estonia, Finland, Hungary, Poland, Portugal & Slovenia - 5 to 6 days.
  • Zone 7: Bosnia, Bulgaria, Greece, Iceland, Latvia, Lithuania, Norway, Romania, Serbia and all other countries worldwide - Please ask.

Carriage Terms - UK & Europe

  • Mainland UK: Orders over £150.00 goods value will be sent carriage paid. Part carriage of £7.50 is charged on goods value under £150.00.
  • Offshore UK (Jersey, Guernsey, Isle of Wight, Isle of Man, Northern Ireland and Scottish Isles): Orders over £250.00 goods value will be sent carriage paid. Part carriage of £15.00 is charged on goods value under £250.00.
  • Northern Ireland: Orders over £250.00 goods value will be sent carriage paid. Part carriage of £15.00 is charged on goods value under £250.00.
  • Other Countries: Please contact us for a quote, telephone +44 (0) 1779 478078 or email:

All first orders will be on a pro-forma basis. Once you have applied for a credit account, terms will be 30 days from invoice date.

Delivery/ Carriage for America

Standard shipment terms are FOB Charleston, South Carolina. $300 orders or above qualify for free freight in the lower forty-states. Keycraft offers free freight (FFA) programs, which are based on certain order volumes and on-time payment, will result in write-off of freight billed. Free freight terms must be approved at time of order entry. Free freight terms are subject to change throughout the year. Order below $300, are subject to collect freight from our DC in Charleston, South Carolina and additional handling fees. 

Delivery/ Carriage for Australia

Australia-wide, free freight for all orders over $500. 

Please download our catalogue to learn more about freight costs and delivery times for your area. 


Our products are available via FOB, contact us to find out more.


We can provide a drop ship service on specific lines. This service is based on criteria which must be met by the customer. Contact us to learn more.


Keycraft will close on the 23rd of December at 5pm and re-open again on Wednesday 5th of January 2022. For delivery before Christmas, please order by;

  • Europe/ International 15th December
  • UK/ Northern Ireland 21st December

Browse Keycraft's wholesale pocket money toy range.